Privacy Policy

Effective Date: August 13, 2026

Signature Valuation Management (“Signature AMC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information that we collect through our website, online appraisal ordering platform, client and vendor portals, and related appraisal management and valuation services.

This Privacy Policy explains what information we may collect, how we use it, how we share it, and the choices available to you.

1. Information We Collect

Depending on how you interact with Signature AMC, we may collect the following categories of information:

Personal and Contact Information

We may collect:

Name
Email address
Mailing address
Property address
Telephone or mobile number
Company or organization name
Professional information
Account login information

Property and Appraisal Information

When you request or manage an appraisal or valuation service, we may collect information relating to the property and assignment, including:

Property address
Property characteristics
Property photographs
Appraisal and valuation information
Assignment instructions
Comparable-property information
Inspection information
Documents provided in connection with an assignment
Information required to complete or review a valuation

Account and Portal Information

If you use our client, lender, appraiser, or other online portal, we may collect:

Username and account information
Login and authentication information
Order information
Assignment status
Messages and communications
Documents uploaded or downloaded through the portal
Activity associated with your account

Communications

If you contact us by email, telephone, online forms, portal messaging, or other methods, we may retain information relating to that communication.

Automatically Collected Information

When you visit our website or use our online systems, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Website navigation information
Date and time of access
Referring website
General usage and diagnostic information

2. How We Use Information

We may use collected information to:

Provide appraisal management and valuation services.
Process and manage appraisal orders.
Coordinate with appraisers, lenders, clients, homeowners, and other authorized parties.
Schedule property inspections and related services.
Communicate about orders, assignments, status updates, and service requests.
Send email or text notifications when appropriate and authorized.
Provide access to client and vendor portals.
Perform quality-control and compliance reviews.
Process reconsideration requests and report revisions.
Respond to questions and customer-service requests.
Maintain and secure our website, software, and systems.
Detect, prevent, and investigate fraud, unauthorized activity, or security incidents.
Comply with applicable laws, regulations, court orders, and legal obligations.
Improve our website, technology, products, and services.
Maintain business records and operational records.

3. How We Share Information

We may share information when reasonably necessary to provide our Services or operate our business.

Depending on the circumstances, information may be shared with:

Appraisers and valuation professionals assigned to an order.
Lenders and authorized clients.
Borrowers, homeowners, or property representatives when appropriate.
Vendors and service providers supporting our operations.
Technology, hosting, communication, document-management, and software providers.
Quality-control and compliance personnel.
Government agencies, regulators, courts, or law-enforcement authorities when legally required.
Professional advisers, such as attorneys, accountants, auditors, and consultants.
Other parties when you authorize or direct us to share the information.

We do not sell appraisal reports or personal information merely because you submit information through our website.

4. Service Providers

We may use third-party companies to provide services such as:

Website hosting
Cloud storage
Appraisal-management software
Email delivery
Text-message notifications
Data security
Payment processing
Customer support
Analytics
Document management

These providers may process information on our behalf to perform the services for which they have been engaged.

5. Cookies and Similar Technologies

Our website and online systems may use cookies, pixels, analytics tools, or similar technologies to operate the website, maintain sessions, remember preferences, understand website usage, and improve performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website or online portal.

6. Communications and Notifications

If you provide your email address or telephone/mobile number, we may use it to communicate with you regarding your account, appraisal orders, assignments, requests, status updates, or other services.

Where required by applicable law, we will obtain appropriate consent before sending certain marketing or text communications.

You may opt out of non-essential marketing communications by following the unsubscribe instructions provided in the communication or by contacting us.

Transactional, account, security, and service-related communications may continue when necessary to provide requested Services.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been accessed without authorization.

8. Data Retention

We retain information for as long as reasonably necessary to:

Provide our Services.
Complete and maintain appraisal and transaction records.
Meet contractual and business requirements.
Comply with applicable legal, regulatory, accounting, and reporting obligations.
Resolve disputes.
Prevent fraud and maintain security.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

This Privacy Policy does not govern the privacy practices of third parties. We encourage you to review the privacy policies of third-party websites before providing personal information to them.

10. Information Relating to Minors

Our Services are intended primarily for businesses, professionals, property owners, lenders, appraisers, and other adults involved in real estate and valuation activities.

We do not knowingly collect personal information from children under the age of 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain information.
Request information about how your personal information is collected or used.
Opt out of certain communications.
Exercise other rights provided by applicable privacy laws.

Some information may be exempt from deletion, access, or other requests where retention or processing is required or permitted by law.

To submit a privacy request, contact us using the information provided below. We may need to verify your identity before completing certain requests.

12. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain disclosures concerning personal information.

Where applicable, Signature AMC will process verified privacy requests in accordance with California law.

We do not discriminate against individuals for exercising privacy rights provided by applicable law.

13. Appraisal and Financial Information

Signature AMC may process information associated with real estate transactions, appraisal assignments, lenders, borrowers, homeowners, and valuation activities.

Such information may be necessary to perform requested appraisal management or valuation services and may be shared with authorized parties involved in the applicable assignment.

Signature AMC does not make lending decisions based solely on information collected through its website.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

Signature Valuation Management / Signature AMC

Email: info@signatureamc.com
Appraisal Email: appraisals@signatureamc.com
Phone: (949) 299-0291
Fax: (949) 613-7443
Address: 224 N Lake Ave, Pasadena, CA 91101

Website: signatureamc.com

By using our website or Services, you acknowledge that you have had an opportunity to review this Privacy Policy.